15 C
London
Sunday, June 26, 2022

I can’t convince HMRC I’m not self-employed | Consumer affairs

HMRC keeps sending me late self-assessment charge letters although I have repeatedly told its staff I have been fully employed for the past 14 years – ironically, by the civil service.

Having completed all the relevant forms to say that I am not self-employed, HMRC said in February it would not be issuing returns after 2021, as I didn’t need to complete them.

Since then, I have received a £100 charge for not submitting my 2021 tax return. HMRC’s advice line has told me I registered as self-employed in May 2021, but I know I didn’t.

This morning, I received three further penalty notices for self-assessment tax returns totalling £2,700 for the period 2017-20. I was also told that the late fees for the most recent year will start increasing by £10 a day. I’m finding these threats increasingly stressful and no one seems to able to stop them.

PC, by email

Incredibly, this turned out to be a case of mistaken identity. After I sent HMRC all the information, it emerged that your tax details had been mixed up with someone else’s, and it was this person who had registered for self-assessment.

Most people would have thought there would be systems in place to stop this, but seemingly not.

HMRC says: “We have apologised to PC and corrected our records. We have closed the self-assessment record, cancelled the penalties, and sent a redress payment.”

On the plus side, HMRC staff also realised that you had overpaid your tax, and this has been refunded.

I am getting a lot of complaints about delays and problems with this government department. Let’s hope this is not about to become the next DVLA.

We welcome letters but cannot answer individually. Email us at [email protected] or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number. Submission and publication of all letters is subject to our terms and conditions

Latest news

Related news